How to speak to a live person for a refund at Hawaiian Airlines?

 You might have had  a planned trip with friends and family which you had to cancel suddenly. If you cancel a flight booking, you might wonder whether you will get a refund or not. If you do not get the refund automatically, you can speak to a customer service agent for a refund easily. But you have to be aware of the airline refund policy to determine the value of the refund that you can get. You may read further along to get the details. 

Hawaiian Airlines refund policy 

• Customers can get a full refund if they cancel a flight within 24 hours of booking as per the Hawaiian Airlines Refund Policy, given the date of the departure is after 7 days. On refunds on cancelation made after 24 hours of booking, there will be deductions in lieu of the cancelation fee from the refund. 

• To get the refund, the ticket must have the airline code 173 as the ticket serial number. 

• You can get a refund on a partially used ticket and the value will be equal to the difference in the total fare and the used fare. 

• For getting a refund on tickets, the ticket must be surrendered within 12 months from the original date of the issue. 

• You will be refunded in the original source of payment used to make the reservation. 

• It will take up to 7 days if a credit card was used to make the payment and for other modes of transaction, it may take as long as 20 days for the refund to be processed. 

• If the payment was made via cash, the refund will be through check or ACHY bank transfer. 

 

Once you understand the policy, you can determine the refund amount and the time it may take for you to get the refund.  To apply for the refund, you can read ahead an get the details. 

 

Steps to get the refund 

• You have to dial the number 1800 367-5320 and follow the automated voice instructions. 

• First, select the language by pressing the corresponding number from the menu. 

• Then, follow the instructions further and you will reach a live person. 

• You have to provide the booking details. The representative will file a refund request on your behalf.  

You will get an email with an update on the status of the refund. 

 

The information here will be useful if you need to contact a Hawaiian Airlines Customer Service agent for a refund. For solutions to other travel-related queries, you may visit the official website or call the customer service number. The number remains accessible 24/7 for the comfort of the customers.