What is Tap Air Portugal Flight Cancellation Policy?
Flight cancelation can be difficult if you do not know whether you will get a refund or not. Tap Air Portugal favors its customers highly and is considerate when it comes to cancelations. If you have a booking and you need to cancel the flight for any reason, you must know about the airline’s policy so that you can take advantage and get a full refund if possible. Also, the cancelation process is simple and can be completed in a few minutes. All the details are given below.
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Tap Air Portugal Flight Cancellation policy
- You must cancel the flight within 24 hours of reservation to get a full refund given the departure is after 7 days.
- If you cancel the ticket after 24 hours, as per the Tap Air Portugal Flight Cancellation policy, a fee will be deducted from your refund.
- The cancelation fee depends on the ticket type and the departure date. The fee can be anywhere from 100 $ to 500 $.
- Once you cancel the flight, you will get the refund in the original source of payment used for the booking.
- If you cancel the flight due to severe illness or the death of a passenger or a family member, you will get a full refund.
- If the airline has canceled the flight due to operational or technical reasons, you can get a full refund.
- After a flight cancelation, the refund will be processed in the original source of payment used for the booking. It may take up to 7 days for the refund to be processed if you used a credit card and for other modes, it may take as long as 20 days.
Once you are aware of the Tap Air Portugal Flight Cancellation Policy, you can read further along to learn about the step-by-step guide to cancel a flight.
The process to cancel your Tap Air Portugal flight
- You have to access the homepage flytap.com.
- Click the tab “My trips” and enter the ticket number and the last name, then select “Find booking.”
- You have to select the flight and click the tab “Cancel flight.”
You need to confirm the cancelation and you will get an email with the details about the Tap Air Portugal Flight Cancellation Fee and the refund.
By following the steps above, you can easily cancel your flight via the official website. It is user-friendly, but if you do not have access to the official website, you are stuck at any step or you require extra support, you can use another method. The details are listed below.
Via the phone number:
You need to use the number 1800 903-7914. You will be able to connect with a representative quickly. You have to dial the number and you will get a set of IVR instructions listed below that must be followed.
- Initially, you can select the language by following the menu below.
- For English, press 1.
- For French, press 2.
- For Spanish, press 3.
- For Mexican, press 4.
- You have to press 1 for flight reservation, cancelation, or to make changes.
- Press 2 if you require help with lost/damaged baggage.
- You must press 3 for updates on the latest offers and discounts.
- You need to press 4 to get a refund.
- Press 5 if you want to book a seat or buy excess baggage.
- Press 6 to request special assistance.
- You can press 7 to talk to a customer service agent.
You need to provide the reservation number and the passenger's last name so that the booking can be retrieved. The booking will be canceled by the representative and you will get an email with the details about the Tap Air Portugal Flight Cancellation Refund from the airline.
Note- You must call the airline during the non-peak hours that is between 9 pm to 7 am to connect faster as the airline receives fewer calls during this time. But if you are still not able to connect, you can use another method from the list below.
Via the mobile app:
You can use the mobile app for flight cancelation. It is easy to operate and you may follow the steps below to complete the process.
- Download and open the app.
- Click “My Trips.”
- Enter the booking details, then select “Find booking.”
- Select the booking.
- Click “Cancel flight.”
Get an email with the details.
Via the ticket counters:
You can speak to a customer service agent at the ticket counters to cancel the ticket. You need to give the booking details and the representative will cancel the flight for you. You will be informed about all the relevant details.
The information above can be used to know about the Tap Air Portugal 24 hour Cancellation policy,fee and refund, and the process to cancel the flight. If you are looking for help with any other travel-related query, you can call the customer service number or use the official website. The number will be accessible round the clock, 7 days a week so that your trip is memorable and hassle-free.
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